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DVD Drive Clicks

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9 replies

by stephen.berry

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I have an HP Pavilion N5415 laptop with a DVD-ROM from approx 2001. The DVD drive quit being able to read a game CD. The drive won't recognize anything so I replaced it with a duplicate drive from a parts laptop and it did the same thing !?!?!?? HP already suggested removing the drive from the device manager and a patch from dougknox.com but obviously neither fixed the issue. I presume this is hardware related somehow since the other drive didn't work either.

Thank You !!!!

9 replies

by dmiles

DVD disks spin faster than CD disks, my guess is that the problem
is with
your drive. If you play a DVD with the sound off, do you still
hear the
clicks?

by stephen.berry

As stated in my question, I replaced the drive already. The clicking is in an attempt to access the disk - a hardware sound not a sound coming from the data on the disk itself; so yes, I hear the hardware "clicks" with a DVD and since it can't read the disk, sound level never comes into the scenario.

by dryflies

Find a known good drive and try it. If a known good drive works, the problem is in the laptop. I think the sound of the click is the Drive trying to locate the track. seeking back and forth. try cleaning the laser using a cleaning disk. alternatively, you could try to find a similar laptop with a drive that works and try your drives in it. Don't expect a drive from a parts pc to be alive, could be DOA.

by stephen.berry

As stated in the question I already tried a known good drive; finding and the cost for an exact match for a equal laptop that old is cost in-efficient, while the suggestion is logical and simple, it's just not feasible or cost worthy.

by sgt_shultz

did they work for a while then quit? think both might be trashed now. there was drives that trashed themselves trying to burn on certain hd media or something. what you need is firmware for the drive with fix in it...maybe you can tell hp you would like hp to replace drives

by stephen.berry

Drive works intermittently, it worked for years with no issue and no changes were made therefore no firmware updates could possible fix it.

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