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Error in EPSON prt

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Gentlemen: I have an Epson Stylus color 480 which does not print; instead it gives a message "an unknown error has occurred - consult your dealer"
Does somebody help me with this ?
I?ll appreciate any answer.
Regards: J Y Solano

10 replies

by ann777

Here's an answer.... More info please!

What have you tried? Is this a local printer or a network printer? When did it stop working? What OS are you using? Have you checked the cables? etc.

by sytsopor

Anna: it is a local printer working in Win98; it detects when the signal cable is disconnected; when you send something to print it does not print, and gives the related error. It has new cartridges.
Thanks a lot for your answer and I hope to hearing from you again...
Best Regards: J Y Solano

by maelgwyn

Put simply, it doewsnt love you.

You may have to send it to an epson
dealership, since they have apps that can
diagnose the problem far better than any of us
can (unless we worked for Epson). Now by
only telling us what you have, we honestly
cannot help without error numbers etc. It is
difficult to diagnose if we cant get a full
breakdown of the problem either.

Anywho, my 2 cents is to send it to Epson
once again. That is the only solution, really...

Maelgwyn

by wlbowers

Most printers today have self diagnostics of the internals. That diagnostics has somthing that it thinks is wrong.

Now to the reality. You can buy a new c60 series for what the shipping both ways would cost not including repair.

We are in a throw away world.

Good Luck Lee

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