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Generic usb audio driver windows xp Found new hardware

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Hi there all , Please point me in the right direction. I have 2 USB phones (Atcom AU 100 and Genius G-Talk). They both work on my laptop ( XP Pro cel 2.0 512Mb). If i connect them to my computer ( Core 2 Duo 2.2 2GB XP Pro SP3)it asks for a generic usb audio driver. Ive searched the web for a stand alone version of the driver. Ive uninstalled all the USB from the device manager. Still the same. I believe it must a registry issue but dont know what?. ALso all other USB devices work fine on my computer.

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by prototype_nsx

uninstall sp3 and try. did that for a hp color laserjet network printer for a hp laptop and it worked. when sp3 is on the machine keeps on searching for the driver, then i kicked out the sp3 and everything was working fine, if ur laptop is xp pro sp2 then its an example that sp3 is the issue....... or else the phones dont like core 2 duo :-)

by older mycroft

The main criteria was that if you experienced a Driver problem, the advisable course of action was to remove SP3, install the required drivers then (if you chose to do so) reinstall SP3.

You may well never find the mysterious USB driver you seem to require, but once you have uninstalled SP3 and rebooted, it may turn out that your system no longer requires it. ;)

by phillip

Checked my notebook its on SP3. Uninstalled SP3 on my PC still no joy. Apparently if you shave your left eyebrow and sing "What a wonderful world" backwords and then plug in the #$% thing it will work

Re the driver appaently the bulk of these type USB phones makes use of the generic usb driver

Check the device property tab: Device instance id = USB\VID_0D8C&PID_000E&MI_00\6&1068A4B6&0&0000

Now where is that bloody razor ?????

Anyone ??????

by tintoman

would be to download and install usbaudio.sys which contains the generic audio driver you appear to be short of
it seems to be freely available if you google it

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