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HELP! HP LaserJet 4p malfunction

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3 replies

by brddog 2 views

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If I print more than one page,it all prints on 1 page. I have tried switching drivers, changing bios settings, reconfiguring port settings all to no avail. Is there a way to reset the printer memory? HP site is not much help. I am running win2k. The printer worked fine before my system crashed after I reloaded it has not worked right since.

3 replies

by nccorthu

Before tryinmg to reload the drivers did you FULLY REMOVE THEM from the HD. Look in the WINNT\System32\Spool\drivers and prntproc and clear out the sub folders if they are left after you uninstall AND from Disk the previous load.
In Win2k it will keep the previously loaded drivers and reuse them unless you specifically order it not to and then it still will if it can't find a set in the Drivers caches.
I'm assuming that the printer facilities are ok.

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