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High cpu usage and running low on virtual memory

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6 replies

by peterbakker

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Deskpro en
Running windows 2000
Print server
Runing elterm
256mb ram
Cpu runs at 100% all the time
The cpqdfwag.exe runs at the top using 99% and if that process is turned off the next process running at 99% is webdmi.exe and if that process is turned off the next process running at 99% is lcrms.exe.

It is also used to take photo's and scan signatures and it says running out of virtual memory at times and will not take the photo or complete the scan.
Thanks Peter

6 replies

by mr.wiz

You may not have enough RAM to do all of that with the same machine. Also, check the free disk space on the C:\ drive. Has your network printing load picked up lately?

by peterbakker

We increased the ram to 512mb and it made no difference.
C: dive is less than half full.
I don't think the printing load has increased.
Thanks for your reply

by w2ktechman

see if there is anything that should not be there
Try a page file defragment, and a disk defragment
Try also running sfc.exe and have the system files checked.
upgrade to latest service pack, a file may have been changed during a SW install, which is causing a problem.
when you upgraded the RAM, did you update the Virtual Memory allocation?

just a few things to get you started.

by animatech

search on the net for the process you have mentioned came up with Compaq name next to then and as none essentials services
cpqdfwag.exe is process associated with the Compaq diagnostics utility. It runs automatically on system boot up. This is a non-essential process. Disabling or enabling it is down to user preference.
webdmi.exe is a process belonging to Compaq DMI Web Management Service. This program is a non-essential process, but should not be terminated unless suspected to be causing problems.
lcrms.exe - Company :, Compaq Computer Corporation. Description :, Insight Manager LC Remote Management

Now since you use this machine as a print server you might want to go through the processes list on your task manager and disable all the unnecessary ones via services menu.
I would also check which programs automatically starts via the startup window and disable all the ones that you don't need running.
The last thing I can think off is too check your print settings you might as well increase the space for th spooler folder and get the print jobs to first be spooled and printed after the it has been spooled completely as this will use less memory then printing them directly although it will dicreese the print speed

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