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HP 800 Doesnot print all pages.

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3 replies

by francis.kiley

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I have hp 800dn printer using win xp on the network.One of my client has a problem with it.
The printer doesnot print all the pages in doc.Thi is from word xp.
He is the only one with this problem.
Maybe he has a bad dll.If so where can I get a newer version?

3 replies

by dkmc00

Make sure the printer driver is the latest version. You can check the manufacturer's website
to find out.
Also make sure the printer selected under Word xp
is the right printer. Sometimes the default printer and the printer showing up in the application(word in this case),can be two different ones.
Another thing under the printer's properties you can check is the setting - Spool print docs first. Spooling might improve the printing.
Hope this helps.

by martin.hoer

Have tried changing your spool data format settings from emf to raw or visa versa? Control panel, right click printer that is giving probelm, properties, spool settings, spool data emf or raw?

Good luck.

Martin

by martin.hoer

Have tried changing your spool data format settings from emf to raw or visa versa? Control panel, right click printer that is giving probelm, properties, spool settings, spool data emf or raw?

Good luck.

Martin

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