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HP 890C printer problem

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by berkmberk1

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We use HP 890C printers in our office and are experiencing the following problem: the printer will produce good quality prints with a new cartridge installed then unexplainably print as if it were nearly out of ink (half lines, faded print, skipped lines, etc) this happens, usually, the next day after installation. Sometimes it happens the same day! The cartridges are nowhere near empty. If you shake them you can tell they have ink in them. We have tried realigning, cleaning, priming, over and over again. In one week I had to use over a dozen new cartridges in order to keep printing!

The printers are about three years old and run, perhaps, 50 or more prints per day during the week. Is it possible that age and use has something to do with it?

5 replies

by thechas

Age is sort of related to the problem.

On most HP printers when you change the ink cartridge, you get a new print head.

I suspect that you need to clean the paper path on these printers.

What likely is happening is that each sheet of paper brings up some of the accumulated dust and paper debris from both the paper tray, and the paper path.

Remove the ink cartridges, paper, and as much of the paper tray as you can from 1 printer.
From the front and inside the front cover, use cannedair to blow out any accumulated dust and lint.

Next, feed several sheets of the heaviest stock that the printer can handle.

Blow it out again.

Install the printer back onto the PC, and install new ink cartridges.

Assuming this works, repeat for the other printers.

Chas

by ted_pas7

I have seen this problem when the electrical connections get a small accumulation of dust and ink. Remove the cartridge you just installed and look at the copper foil on the cartridge and the contacts on the printer where they make connection. Cleanboth with a soft tissue and then reseat the cartridge.

Good luck, Ted

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