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Laserjet 5N paper tray issues

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by grandhighdruid 2 views

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I have a LJ5N that will only pick up from tray 3 unless I have tray 3 locked. I am trying to get it to print to tray 2 first, and this is the only way currently to do it. I know it is a hardware issue, as it does the same thing on a self test. I have tried changing the config menu to pickup from both the 'first' setting as well as the 'cassette' setting. Any suggestions?

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by johnm

According to the User's Manual, locking Tray 3 is the only solution. "When an optional Tray 3 Assembly is installed, it replaces Tray 2 as the second default source in the printing order. As long as Tray 1 settings have not been changed the printer will now print on media in the following order: Tray 1, Tray 3, Tray 2." No settings changes or workarounds are suggested. You can still use Tray 3 after it is locked by selecting Print or Print Setup and specifying Tray 3 as the Source.

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