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Lexmark Z13 & Windows XP

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by demuxer

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I have win xp pro, and a Lexmark z13 usb.

When i send to print from any app, i can see the procees trought the printer monitor, so everythings appears fine, then the printer loads the 1st page and prints 3 lines (text or image) and stops. I can continue to sending to spool files, and monitor says: Status: PRINTING.

I need to restart my pc for continue printing, also the printer continue at WELCOME SCREEN, no matter what users had sent printings.

I try to change printer processors in Printer Propierties, :(

help!!

1 reply

by opatzg9

step one delete the printer from the settings on the pc.
step two reload original drivers and test.
if still fails :
step three go out to lexmarks website and look for new drivers and do step one and in place of originals use the new drivers forstep 2.
A lot of times I've had more problems with the new drivers than I have with the old. Also looking around the lexmark site should find a few others having the same problem and it's in lexmarks best interest to not have unresolved issues like this. Otherwise buy an hp or canon, they're cheaper in the long run of ink jet use.

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