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LJ 8000 Printer troubles

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by grandhighdruid 1 view

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I have a LJ 8000DN that has knocked out 2 fusers and is currently giving an 13.20 paper jam error. I can't find any paper where it says that there is a jam or anywhere in the printer. I have checked the fuser, and the locks are in place and the sensor swings freely. I am not that familiar with this printer, and I am welcome to suggestions.

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by burtonizer

Here's what I found on the HP website:
ISSUE: An HP LaserJet 8000, 8100, 8150 or Mopier 240 displays a 13.20 error message, but the paper jam condition is not located by viewing the paper path of the printer.

SOLUTION: Follow the troubleshootinginstructions below.

On the right-side door, underneath Tray 1, there is a slot slightly wider than a letter landscape page. Manually slide a piece of paper into this slot until you hear a click. The leading edge of the paper has just tripped a sensor that is otherwise inaccessible.
Open the left door and feed the paper up and into the top output bin. This will trip another inaccessible sensor.
Either one of these steps may clear the error message.

CAUSE: A paper sensor is stuck.

by meddjay

There is always a "reset" button located somewhere inside the printer. Im not sure where it is on that particular model, but keep looking for it....it's there.

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