Hardware

Ask something
Discussion Locked

Loss of modem

0 helpful
3 replies

by rmattern

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I have windows 2000 operating system. I have installed Norton 2003. Since that installation, every time I reboot the pc I loose the modem. The system does not recognize it. The only way around this is to un-install the modem and reboot the system then it finds the modem, but when it goes through the installation process it can not find the drivers. I can install them from the cd, but when I copy the drivers to the hard drive it does not recognize the drivers. Will only recognize from the cd. This is an internal lucent modem.

3 replies

by djent

You say the problem occured after installing Norton. Try uninstalling it and see if the problem is resolved, then contact Norton for possible solutions.
Common logic dictates undoing the last change preceeding the problem.

This discussion is closed to new replies.