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modem isn't connect after flash storm

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I have 56Kbps modem WebExcel MD3228. On the next day after flash fallen down to post service modem isn't communicate correct. it changes his "melody". i tryed modem at different phone lines-the same (can't establish the connection). sometimes when connecting at other ISP modem leaves flat tone at end and i must hung-up manualy.
Could anyone tell what can i replace on my modem to repaire it, or whole chip (or both two)is broken?

11 replies

by dmiles

The flassh must have traveled through the phone line,and hit the modem,check the phone line through phone company
make sure the problem is not the phone line change the lines to the modem and wall jack
If you have tried reinstalling and it is not responding go out and buy a new modem,replacing the parts may be more expensive hopefully no other damage was caused to any other parts
If the new modem does not work then you can return and get the system checked for other intemittent problems

by tjc

Check the modem out on a line that you know works with another comptuer and see. During Flash Storms if the modem is not protected via a surge protector the modem can get damaged. If it doesn't work on known line, check to make sure that the numbersyou are using for the ISP work on a known working comtpuer/modem and see.

If that don't work then get a new modem, since it really would seem that it was hit in the storm.

by guruofdos

All modems have two parts, the digital side and the analogue side. Part of the electronics for the analogue side is what is known as the Line Interface. All modems the world over are fairly standard, but the line interface is country specific and needs to match the Public Switched Telephone Network (PSTN)for the country of use. Some modems have removable LI's allowing different 'modules' to be plugged in to match the impedance, line voltage etc for the country you are in. If this is the case, it may be possible to obtain a new module from the manufacturer. Otherwise, unless you know EXACTLY which components to change and where to source the specific type-approved parts (they must have approval for the national telephone network).

by donmars

The modem is "toast" pun intended. They are cheap enough these days, buy a new one.

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