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need help on sound

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installed creative ct5803 sound card, has no sound. tried other cards still same. no icon on taskbar. cant check volume all shaded. can get check on enable taskbar icon, but is still shaded. checked drivers, all are installed. when i do voice check it says cannot execute dpvsetup.exe. says use add/remove programs to install. i cant find it to install it! on system info. i have 1 problem. it is a irq holder for pci steering pci\irqholder\62 , error code 22. can anyone help?

8 replies

by csmith

This is a BIOS settings problem.
If you have an AWARD BIOS, ver? (Have forgotten)
There will be a setting "Enable SCSI" on boards that have no SCSI onboard.
Enable it.
(The name is incorrect.)
PCI steering will then work, and an IRQ will be assigned to the sound card, and it will work.
(You get into the BIOS by pushing the delete key, when memory count occurs, during boot.)
(Be careful, severe BIOS setting errors will disable your PC.)
Regards, Chris

by rcom

Move the sound card to another slot. Follow the instructions for install. The card may be found on boot but you may need to cancel that and run the install to load the drivers first.

by chickenlegs

Poster rated this answer.
sorry but i tried that also. the board has 3 pci slots, tried all with same problem.

by kathyjp

The problem is your IRQ holder for the PCI sterring. The PCI sound card cant work if this doesn't work. Error code 22 means that It didn't start, either because it has been disabled or is conflicting with something on ISA slots. I assume you are running Win 98 or 98SE? In device manager where you saw the error code 22 (system devices, PCI bus) there should be a solution button. Click on this and see if it solves the problem. If not, it might tell you it was disabled by a windows driver. This means that you need to remove the sound card in device manager, shut down and remove it physically from the PC. Boot up with no card, check that there is no longer a IRQ steering problem, then shut down and reinstall the card. If there is still an IRQ steering problem, you will need to disable IRQ steering in Windows as described here http://support.microsoft.com/default.aspx?scid=kb;en-us;182628 , this will keep windows from changing the IRQs from the bios. Hope this helps.

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