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need help with external hard drive

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i just bought a Seagate FreeAgent Go 160g external hard drive and i cant get it to register on my I Inspiron 4000 running windows xp.

what is up!! please help.

4 replies

by richard.williams

have u gone into disk management ...because with certain devices it first has to be formatted for and activate the drive as well

by rob miners

You will probably need to use a Powerd Hub as your Notebook might not be providing enough power to run it.

Free Agent Go portable drive, Free Agent software (preloaded) and electronic documentation, USB 2.0 cable, and a quick start guide.

Keep us informed as to your progress if you require further assistance.

If you think that any of the posts that have been made by all TR Members, have solved or contributed to solving the problem, please Mark them as Helpful so that others may benefit from the outcome. ;) :D

by oh smeg

I'm assuming that you don't have one so you need to follow the following directions. The USB Lead should have 2 USB Plugs at the compute rend Both of these need to be plugged into different USB Ports to supply enough power to drive a 160 GIG HDD.

If you do not have 2 Free USB Ports on the NB you will need either the Docking Station or a Powered USB Hub and you will need to plug both leads into the USB Hub.

If you look at the USB Lead it has 2 Plugs that go into the computer the one furtherest away from the HDD is a Power Only Plug and [b]Doesn't Support Data Transfer[/b] the Other USB Plug is for Power & Data and that needs to be plugged into the NB to allow Data to flow across the Lead and the computer to recognize the HDD in the case.

As you should be using some form of Windows the drive should have the correct Format on it but none the less you still need to check this by looking in the Drive Management after you plug the Drive in. It is possible that the drive was formatted for a different Platform so it may be necessary to reformat it for Windows. To do this right click on the USB Drive and scroll down to the Format Option. Then select the type of Partition you need on this drive and format it.

Col

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