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Not detecting hard drive on initial boot

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by rich

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Hopefully somebody has a simple answer! I dont like to bother people on here but I have spent days on this now.

When I turn a laptop on, it takes a long time at the POST screen then says OS not found. So, If I enter setup at the post screen it says HDD is not present.

However, If I turn the laptop on and press ctrl-alt-del immediately it boots up fine. So It doesnt cold boot but it reboots/warm boots fine.

If it was my personal laptop I would get over it, but its a laptop I have to sell and its very frustrating!

I have tried resetting the BIOS (removing the cmos battery), changing every possible setting in the BIOS and a few other things I cannot remember off the top of my head.

Has anyone had a similar problem?

Thanks in advance guys

4 replies

by ---tk---

We saw a few of these... one turned out to be the motherboard, and the others turned out that the drives were going bad... So I would try swapping out the drive first since thats cheaper (usually)...

by rich

Brilliant as always. Will give a new HDD a try, if not I will look at getting a new board.

Thanks again,

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