Hardware

Ask something
Question Locked

PC sound issues

0 helpful
6 replies

by rosstamon

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I have a laptop that until recently was working fairly well. I'm not sure what has changed, but some files (mostly video) have no audio. However, I have another PC (a desktop) when I play the same file on the desktop PC the video and audio are perfect. I first noticed it when watching streaming video from MSN. But now I am noticing the same issues with files I downloaded quite a while ago. These files worked fine back then. And they work fine as I said, on my desktop PC. So I believe it's unique to the laptop. Any ideas on where to begin?

6 replies

by rosstamon

I ran the boli gego. Thankfully I created a restore point before I ran it. It actually worsened the problem. Before running it I was able to still use WMP to listen to MP3s I have on my laptop. After running boli gego, no sound what-so-ever would come out of WMP. I restored and was back to the less painful point where I started. I may try it again with different settings if nothing else works. Then I'll just use the win restore CD and begin anew.

by zaidali83

Hi, my friend faced a problem like that and his sound card is real tech, he always reinstall real player program and it works again, so if you have it on your laptop try reinstalling the program.

by rosstamon

I don't have the real player installed, but my sound card is something called RealTek AC'97 Audio. I'm not sure why it's working now. I tried downloading a Codec manager as suggested by someone else, and it worsened the situation. So I restored my laptop to the point just before I ran the Codec manager and now everything is working. Bizarre. Thanks for your suggestion.

by rosstamon

Prior to running the Boli Gego codec manager as suggested I created a restore point using the system restore wizard. I ran the codec manager. It worsened the situation. Now I could hear nothing at all from WMP. I restored my laptop back to the newly created restore point and now everything works. Not sure what really happened. Maybe Boli Gego actually worked after a short delay.

Well anyways, thanks to you two that replied.

This discussion is closed to new replies.