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Problem with HP pavillion

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5 replies

by rossol219

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trying to fix my uncles computer. when you turn it on it comes up
windows could not start because of an error in the software
load needed DLLs for kernel

so i loaded the windows disk and tried to recover and to reinstall windows when this didn't work.
each time it came up

IRQL_NOTLESS_OR_EQUAL
check for new hardware /software
disable BIOS memory options caching shadowing.

my uncle said he doesn't remember installing anything so i tied to go into safe mode to see what was installed but it failed to load and the initial error came up.

does anyone have any ideas?
help appreciated
ross

5 replies

by jesus_c

an asus motherboard but anyway.Take out one module of ram and attempt the instalation again.Some motherboards are finerchy about installing on two sticks.If you only have one in there anyway then invest on new ram.This is supprisingly common

by rossol219

cheers.theres only one stick so ill try different ram

by rossol219

i only have one stick of ram and swapped it with some other ram and am still getting the same errors. any ideas?

by jesus_c

down to the data transfer.Either the disk,disk drive or ide cables you using.Now you going to have to go to extremeties.Take out all pci cards,any extra dc roms and hard drives and do the install.Buy two new ide cables and replace,there very cheap.This is to rule out the periferals.

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