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Problem with router?

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7 replies

by johntstarnes

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I bought a Linksys 4 port hard wire router while visting Japan. When I tried the router in Japan it worked fine, but when I returned to Los Angeles I can't get it to work properly. I use Macintosh computers. It seems like it is not opening a port or it has a firewall that it can't get around. I have set the preferences in my Mac and there is a MAC address. Is there something that I am not doing or something I need to do? Any suggestions will be appreciated.

Thanks

John Starnes

7 replies

by willcomp

Once again a dearth of information. Assume you are using router for broadband connection sharing. Type of connection? Has modem changed? Make and model of broadband modem? Logon ID and password entered into router? Static or dynamic IP address?

Let us know some more and we probably can help.

by cg it

humm first off I would suggest that you log on to the router and check the status page and see if you have a connection to your ISP. The router should report your public IP address assigned to you by your ISP along DNS IP and TTL. If your router establishes a connection with your ISP then the problem is how your browser is setup to work with the router. Linksys has a PDF of the manual for your router and in there you'll find the configuration info for Netscape and IE browsers. You can also turn off the firewall feature of the router [for connectivity testing purposes]but would advise to NOT leave the firewall off.

by cg it

note the documentation that came with your router has it's default ip address and password. Is on the PDF manual.

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