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Questions about Connecting to Internet

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by nerdy 2 views

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Hi,
I have a computer that when I try to connect to the internet, it dials and gets connected and then disconnects me after about 10-20 seconds. I can do this about 4 times and then the 5th time it will stay connected. Its weird. I have called thinking it was my ISP, but they say it has nothing to do with them and that it is something with my modem.
Another thing that happens is sometimes it will show it is connected and then when you try to bring up a webpage in IE it shows the connection wizard thing and it wont let you connect or it will bring up a page that says page not found. Then when you try to disconnect it by right clicking the 2 computers on the taskbar, it wont disconnect?
Do you think I need to replace the modem? Could my problems be a virus, if so how do I kill that virus and shouldnt my Norton have picked it up?

10 replies

by nerdy

Sorry forgot to mention, The only thing i can tell you about the machine is that it is and Acer I think model is 2160. It has windows 98 on it and the system it self was bought in 97. The modem is the internal modem that came with the computer.

by deadly ernest

The most likely suspect is the modem drivers. In this situation I would persist with the connection while I visited the website of the modem manufacturer and get the latest drivers for the modem and update the drivers.

The IE wizard activitaing shows that the system thinks this is the first time you have accessed the Internet. This could mean that your Win 98 installation needs to be 'repaired' or reloaded.

by nerdy

Sorry I have also updated the drivers a couple times thinking that that maybe the problem.
As for the repair and reload. I havent tried that yet, but I will look into that.

by tduval

First, try to reset your modem to factory settings : using hyperterminal, choose you modem, give any number, then ESC.
At the prompt, type at&f
then atz
You can now try to directly call you ISP with
atdt
you won't connect,but you'll hear if cnx is tried.

Then, create your own remote access, providing IPS number, DNS, IP if needed.

by thechas

I recommend that you download and install Dial Up Networking 1.4

It takes care of a few problems with DUN and may be all that you need.

Next, I would get an external serial port modem.
A PC from 1997 may have a 28.8 or 33.6 modem.
Getting a serial port modem assures that you have a hardware modem and not a "Win-Modem".

Chas

by nerdy

I tried this but it didnt help. Maybe its my imagination, but it almost seem to make it worse. But I am sure it just my imagination! Thanks for trying to help me out :)

by nerdy

I ended up changing the slot on which the modem was in and now it seems to work?? not sure maybe I had it seated wrong?

thanks for all the help though

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