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SATA Unrecognized

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17 replies

by klk 1 view

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I bought and installed a Seagate 300GB SATA HDD to use for storage. I do not want to install XP on this drive as I don't need to do a re-install - yet!

My problem is after I installed the drive, it is not recognized in the BIOS or in XP. Everything is seated correctly and drivers have been installed from the manufacturer's CD.

Here's my board and info:
ASROCK 775V88 Mobo (SATA supported and on-board)
American Megatrends BIOS, v1.40
Intel P4 2.66Ghz Processor
1GB Memory
2 HDD, one for storage, one primary drive

I have searched forever and a day to get the BIOS and/or XP to recognize this drive, but nothing yet.

Any help would be appreciated. If you need any other info, feel free to ask.

Thanks!

17 replies

by zlitocook

I have the Asrock k8 upgrade vm800, did you start with sata or with a ide drive? You have to load the drivers at the first install of xp. Other wise you will need to load them after. The drivers are on the M/B cd. Look at the read me on the cd. You may have to tell the bios the drive is there, drive 0/ sata.

by klk

"zlito" -

Started with IDE... in the BIOS, there isn't any type of advanced options for me to tell it to look for the SATA. I have already installed the SATA drivers but to no avail. Any other suggestions? :) I'm willing to try just about anything at this point... LOL

by hal 9000

The M'Board BIOS will not see the SATA drive/s and about the only option is there is in the Boot Settings which will not affect you here.

As for installing the SATA drivers for Windows to see it you'll need the M'Board CD or maybe even the floppy and install the SATA drivers into the Windows system. If the drive isn't seen in the Device Manager go to the option in the Control Panel and [b]Add New Hardware[/b] then follow the prompts from there after telling it you have your own drivers. If you are using the Floppy there should be to folders on it one for 32 Bit and one for 64 Bit unless you are using a 64 bit OS the 32 Bit drivers will work perfectly. You just need to add them so that Windows can use the Drive and once they are installed you'll most likely have to reboot the system and then go into Device Manager and format the drive.

Col

by klk

I've used the drivers from the MOBO CD but nothing. Tried looking in device manager, and still, nothing. The drivers are loaded, so I went into Disk Management, and nothing. Next stop is reinstalling XP on to the SATA drive just to see if it recognizes it. Thanks... :)

by gary56789

Make sure the sata channel is set to auto in the bios, that the drive spinning up (good power from power supply?you should be able to feel the drive spinning when power is applied), then check for a bios update and apply if available.

by klk

No options for SATA channel in the BIOS, at least nithing that could be changed. Drive is spinning, power is there and all cables are setaed. I already updated the BIOS a few days ago and that didn't help either...
Thanks...

by sgt_shultz

well, when you say it is not rec. by xp do you mean in My Computer? Did you got to right-click My Computer pick Manage then Disk Administrator to see if it shows up there and is just waiting to be signaturized or imported or whatever it is...

by klk

I went into Disk Management, and nothing is there except my IDE/USB drives.
Thanks...

by hal 9000

The ST380011 called a SCSI device is your SATA HDD. If you now go into Disk Management you should be able to format it up as you want.

Quite often SATA drives are shown as SCSI drives mainly because they are on a separate controlled and considered as SCSI.

Col.

by hal 9000

After you load the SATA drivers you need to reboot the system as they will not take effect until the new drivers are loaded. If you still have the Yellow circle beside the SATA Controller you should insert the M'Board CD and right click in the SATA Controller and Update the Drivers from the place on the HDD that they reside on point the update directly to the position on the CD and don't allow the OS to search for the driver as it will miss it most of the time. But as the Drive is showing as a SCSI I would tend to think that it's actually working and that the Via SATA is actually a RAID Array which you don't have.

by hal 9000

The reason why you are getting the RAID can not start is because you don't have an active RAID Array installed you are only trying to use a SATA Drive and there should be both RAID & SATA Drivers included in the M'Board CD. You need to make sure that you have loaded the SATA drivers and not the RAID drivers.

by klk

Thanks Hal... but no dice. See my above comment. The drive is now recognized and formatting as I type... :) Thanks again for many fine responses!!

by klk

Well, after many fine responses from all of you, I figured what the issue was. My MOBO SATA Controller only supports SATA transfer rates of 1.5 Gbps, and the drive I have is an SATA II. It was all a matter of applying a jumper to the drive (limiting the transfer rate to 1.5Mbps) and on boot, it was recognized immediately. I am now in the process of formatting... :)

Thanks again for everyone's help!

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