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Serious Print Problems

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by Member 30851234 1 view

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I've got a network with 20 computers, running a mix of win98/95/me/2000 and a server running 2000 adv. There is a hp4000n installed on the network and several computers have local printers also. everyone can print just fine except one. It is runningwin98SE and cannot print to the network printer or its local printer (hp6l) printing to the network printer it gives the error message "the network printer is no longer available" printing to the local printer gives and out of paper error even though it is full and the light is green on the printer. After several wasted hours I gave up and did a clean install of win98SE on this computer and yet it still has the same problem, and like i said the other 19 pc's still print just fine

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by grandhighdruid

First, make SURE that you are using the proper port when trying to configure your port;whether or not the port you are using is either the LPT for the 6L or the network port for the 4000N. I don't mean to be rude, but I know from experience that sometimes I miss the obvious until someone points it out to me. If this doesn't work, then go to a DOS prompt and try printing to the LPT port from there. If it STILL won't print, then most likely you have a system board problem. If it is one of those system boards that has the NIC built in, then that may explain the network issue. Hope this helps!!

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