1 reply
by timwalsh
If I understand you correctly, you are saying the the printer is connected directly to and is shared from the AS/400 and print jobs are being sent from elswhere on the network.
This definately has all the symptoms of a spooler issue. If this were strictly a PC issue, I would say it is an issue of the spooler not being set up properly. On the workstations sending the print job go to the properties for the problem printer, open the Advanced tab, and check the spooler settings. If the setting is set to "Print directly to the printer", this is your culprit. The end result of this setting is that the computer sending the print job cannot execute any other function until the print job is completely by the printer. Change the setting to spool print documents (if possible). If this doesn't solve your problem, it could be an issue of how the printer is set up on the AS/400.
Does the printer work correctly for other than graphics print jobs or is that all the printer is used for? Do graphics print jobs other than screen shots print correctly?
Maybe try connecting the printer to another PC and see if that causes the problem to go away.
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