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Stop Screen problems

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3 replies

by dark_lord2

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Operating System - Windowns xp Home edition
SP1

Dell Inspiron 1000 Laptop

Safe mode wont work
Ctrl-F11 for factory system restore wont work
computer starts off just fine
log in screen appears i log in desktop appears and here is where it all goes wrong after 3 or 5 seconds a stop screen appears with the following error message (this happens every time i enter the desktop screen)

A problem has been detected and windows has been shut down to prevent damage to your computer

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again,follow thse steps:

check to be sure you have adequate disk space. If a driver is identified in the stop screen, disable the driver or check with the manufacturer for driver updates.Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components. restart your computer, press F8 to select advance starup options, and then select safe mode.

Question:
1.How do you Disable BIOS memory options such as caching or shadowing?

Technical information:
*** STOP: 0x0000008E (0xC0000005,0x00000000,0xEEDABCF0,0x00000000)

Beginning Dump of physical memory
physical memory dump complete.

I would really like your help with this matter how can i fix this headaching error that has been a plague on my computer for 2 weeks now and i cant really run my anti virus program or delete any files or do system restore cause it basicly goes into error mode just seconds after i enter the desktop screen.(Safe Mode Wont work at all) and i already ranned Diagnostics checked everything no hardware problems where found. I hope someone has the answers to my problem thank you for taking your time to read this and helping me.

3 replies

by triathlete1981

funny, i dealt with a stop screen today. i have a dell dim e520 that my boss had xp mce installed instead of xp pro by accident. resources on this pc are awesome and i'm trying to install server 2003 to create a makeshift file backup server.

anyway, every time i try to install a diff os, i get a blue screen similar to yours but with diff hex codes for the errors.

usually on the top of the tower (but always somewhere on your dimension) there's a small sticker that has the dell specific service tag number on it. go to a working pc, go the http://support.dell.com website and click the link for technical support. enter the service tag, click go. on the left, under technical support, click the link for windows xp support center. a window will pop up with the slanted windows logo. the first option is "my system shows a blue screen". click that link and follow their troubleshooting steps.

try what the first responder said. go to your bios before your computer boots to the os. see if there's a power configuration that's abnormal. i wouldn't go around changing bios settings like memory or caching. such things for a novice user (if offended, i don't know your level) could be tricky to undo.

plus, you could have a bad power supply.

by deepsand

I'd suggest that you try the "Questions" forum. The "Discussion" forum is for matters of general discussion, not specific problems in search of a solution.

Post problems such as this to the "Question" forum, rather than the "Discussion" forum. There are those who specifically seek out problems in need of a solution, and that's where they go to look for such.

Additionally there are the benefits that:

1) The "Questions" forum provides for your feedback, by way of your being able to mark "helpful" responses as such. This does not necessarily mean that a given response contained the complete solution to your problem, but only that it served to guide you toward it. This is intended to serve as an aid to those who may in the future have a problem similar to yours, so that they might have a ready source of reference available, thereby perhaps obviating the need for them to repeat questions previously asked and answered.

2) The revised TR makes it quite difficult to find both "Discussions" and "Questions" that have not had a fairly recent post, owing to some functions comingling them in the listings. By keeping each type in their respective forums, it is easier for all to find what they are looking for.

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