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Strange CD-RW problem

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9 replies

by acstech01 1 view

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
One of my clients is having trouble with his internal CD-RW drive. It can be used to read CDs, but when he tries to burn one it gives him a I/O error. Other than checking for problems in CMOS and physically checking the IDE connections, does anyone have any ideas how to fix this?

9 replies

by opatzg9

Has he installed the latest updates from Roxio for easy cd creator or the latest from Nero? What is the exact error given and what software is he using?

by acstech01

We've tried several software programs, latest versions on all. Errors vary, but all to the tune of "I/O error."

by thechas

If he is trying to copy a CD, and both CD drives are on the same IDE channel, the burner may be running to fast for the data buss.

For copying on the same IDE channel, you are pretty much limited to between 4X and 8X.

If he has XP, he needs updates from both Microsoft, and the CD software mfg to make everything work.

Chas

by acstech01

Thanks for the answer. The problem has been solved, but this has been open
for over a year now and it's time to close it. :D

by xpertdragon

How old is the Burner? What are the specs?

Has your friend looked for available Firmware updates at the manufacturers web site? Has he specifically tried to use any of his installed software apps to Burn in RAW mode?

The only thing I would check about the cable situation is, what is the cable arrangement for the Burner? Is it on a cable with a DVD drive or a regular Data CD-ROM? Is it attached on a cable that also has a hard drive linked to it? Is it a 40 pin IDE cable or 80-pin ULTRA-DMA type cable?

Paul

by acstech01

Thanks for the answer. The problem has been solved, but this has been open
for over a year now and it's time to close it. :D

by cg it

I like Chas's answer. Most CD-RW's mfg's recommend that the burner be on it's own IDE channel configured as a master.

by acstech01

Thanks for the answer. The problem has been solved, but this has been open
for over a year now and it's time to close it. :D

This discussion is closed to new replies.