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Streaming Video failure

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by zach

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I have a customer with a new dell that I recently setup for him. He's having an error where everytime he tries to watch a streaming video online, internet explore has an error and shuts down. I had Dell come out and they concluded it wasn't a hardware problem, and that I had set it up incorrectly, which is idiotic. A monkey can set up a dell, its all just plug n play. Any suggestions/solutions would be greatly appreciated so that I can rub it in Dell's face!

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by mjd420nova

I have seen some conflicts with some video drivers and other DVD recording software. Maybe un loading and reloading and check for updates on websites will cure the jitters. Sometimes the loading sequence will allow you to get the proper defaults set so they can play nice together. A new install of other plugins can cause conflicts that would affect older machines that used to work right.

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