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unable to format gateway laptop

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by manish.kumar

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Hi,
I have gateway laptop.now i want to format it, but i am unable to format and install windows on it. In formatting by CD, It shows hard drive not found (in windows setup).I have chacked it's BIOS setting related to HDD security, and jumper settings on harddrive. but I have not found any solution. kindly suggest me what can i do to install fresh window on this laptop.

Thanks

2 replies

by tintoman

how old the laptop is, but earlier versions of the Windows XP installation disk did not contain drivers for many hard disk types, therefore these have to be loaded from a floppy disk drive during the set up process.
Usually the drivers you need would be on the driver/Utilities disk that came with the laptop when it was new, however if you know what make of HDD you have you can probably get the drivers from the manufacturers website

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