Hardware

Ask something
Discussion Locked

WD External HDD Problem

0 helpful
1 reply

by effiem

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hi,
I have a WD external 2.5" HDD FAT32 (160GB), and I've been experiencing the following problems.
First of all, I've been connecting this to both a MacBook (MacOSX 10.4) and a PC (Windows XP Prof). Sometimes when moving data to the disk from the PC, I was getting the following message: "cannot copy filename, sector not found). Then a couple of days ago, I was connecting it to my PC, and even though the device was recognised (WD external mass storage device found), the PC was not assigning it a drive letter. I went to disk manager, and it was not at all visible.
I've connected the HDD to a USB directly connected to the motherboard, and the light on the casing is on.
Has anyone seen this problem before? I would appreciate any help
(P.S I rang WD and they told me that they can replace the disk, but I lose my data. I would really like to avoid this). Thanks.

1 reply

by deepsand

Try the "Questions" forum; the "Discussion" forum is for matters of general discussion, not specific problems in search of a solution.

Post problems such as this to the "Question" forum, rather than the "Discussion" forum. There are those who specifically seek out problems in need of a solution, and that's where they go to look for such.

Additionally there are the benefits that:

1) The "Questions" forum provides for your feedback, by way of your being able to mark "helpful" responses as such. This does not necessarily mean that a given response contained the complete solution to your problem, but only that it served to guide you toward it. This is intended to serve as an aid to those who may in the future have a problem similar to yours, so that they might have a ready source of reference available, thereby perhaps obviating the need for them to repeat questions previously asked and answered.

2) The revised TR makes it quite difficult to find both "Discussions" and "Questions" that have not had a fairly recent post, owing to some functions comingling them in the listings. By keeping each type in their respective forums, it is easier for all to find what they are looking for.

This discussion is closed to new replies.