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Windows won't shut down

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by shuja52 1 view

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I have a Pintium III 500 Mhz with BWI3B Motherboard, having problem with Shutdown. Though my power is of AT Baby, after shtiing down windows 98 there is no message It is now safe to Shut Down instead LED of HDD and CD-ROM lit contuniously... What may be the reasons..

16 replies

by shuja52

Thanks to all who answers me.. This article is useful for more than this question

by fenaikh

Hi
There are many reasons windows will hange during shutdown process reasons such as incompatible, damaged, or conflicting device drivers, a damaged exit sound file, incorrectly configured or damaged hardware,a mis beaving software, a virus and more ....
After each operation test windows shutdown to determine what is causing the problem.
1- Disable fast shutdown.
start->run->type "msconfig" -> enter key ->click advanced-> check mark the box next to "Disable fast shutdown".
2- Use windowsshutdown and startup troubleshooter wizard.
start->help-> type "troubleshooting" In the window->Click the entry troubleshooting ->scroll to "shutdown and startup troubleshooter" -> click it -> follow instructions.
3-Check for damaged exit sound file.
start->setting->control panel->click sounds&multimedia->select exit windows in the sound events ->select None In the Name.
4- manually clean temporary and temporary Internet files using "C:\WINDOWS\CLEANMGR.EXE".
start->run->type "cleanmgr" ->select each-> browse - file-> delete while holding the shift key.Repate for all.
5-Rename the files " AUTOEXEC.BAT" and "CONFIG.SYS" files.Remark line by line for each then test shutdown.You could use msconfig in step one to test which software is causing the problem too and You can use start->run->type "sysedit" then check the "SYSTEM.INI" specially [386Enh] section then remark the the beginning of each line that begins with "DEVICE=" by placing a semicolon ";".Also in "WIN.INI" remark the the beginning of each line that begins wit "LOAD=" or "RUN=" by placing a semicolon ";".Otherwise use "MSCONFIG" then uncheck such lines on the "SYSTEM.INI" and "WIN.INI".

6- Stop Programs loaded from startup folder.
Remove any program from the startup folder to a temp folder then put them back one by one till you catch the program causing the problem.You could use "msconfig" to stop them one by one. Watch for "antivirus p

by fenaikh

8-There are some program start from registry may cause shutdown hangs.Using runonce ect .. check them for starting programs.

11- use bootlog.txt to detrmine if there is an invalid Vxd or a load and failed error message or a referance to devices no longer on your system or invalid bath to a device driver or missing one.To create a bootlog.txt log file use either methods
press "Ctrl" key while restrating windows and select option 1-Logged or by starting Windows 98 To DOS then from thecommand prompt type win /b.There are five sections that describe the sequence of events performed by Windows during system startup.
1- Loading real-mode drivers.
2- Loading VxDs.
3- Initialization of critical VxDs.
4- Device initialization of VxDs.
5-Successful VxD initialization.

12- EMM386-RELATED MEMORY CONFLICTS
sometimes a memory conflict exists when "EMM386.EXE" is not loaded from the "CONFIG.SYS" file.
start->run->sysedit->Tab to the CONFIG.SYS window and make sure that thefollowing lines exist in this order, at the very beginning of the file if there is no CONFIG.SYS file create it with these entries then save it and restart.
DEVICE=C:\WINDOWS\HIMEM.SYS
DEVICE=C:\WINDOWS\EMM386.EXE NOEMS X=A000-F7FF
DOS=HIGH,UMB13- Power managment.
Disable APM,ACPM from BIOS.Diffrent BIOSes have diffrent setting check your motherboard manual.
Disable APM,ACPM from windows. Start->setting-> Control Panel-> Power.Reboot and test Windows shutdown.

14- INTERNAL SYSTEM PROBLEM
Start->run->MSCONFIG-> General tab-> Advanced->Settings-> then clear the check boxes then reboot and check shutdown.mark the disabled boxes each time one by one and reboot and check shutdown.

by thechas

Start by updating the chipset and video card drivers.
Most W98 shutdown problems are caused by driver issues.
I have even had to flash video card BIOS to fix shutdown problems. So, check for a BIOS update for both the motherboard, and the video card.

Then, check out the shutdown trouble-shooting guide at www.aumha.org

Chas

by thechas

One more thought, if this is a dual power motheboard (both AT and ATX power connectors) make sure that ACPI is disabled in the Power Management section of BIOS setup.

If ACPI is enabled, Windows will look for the motherboard to shut off power, and not display the safe to turn off screen.

Chas

by shanghai sam

assumin you have all the original disks for any of the software your using, be it the os to the software for a game, try re-installing them all "if possible". tests have proven well in the past! all the other suggestion are good but possibly long winded depending on your knowledge. if that doesn't work, it more than likely means your hardware is becoming worn and and is corrupting your system files, but before you re-install anything, make sure that your BIOS settings are set the way you foundthem "if tweeking has been involved" with msconfig, it will be fast shut down that'll cause the problem if ticked on, failing all that your possibly looking at a operating system upgrade. this info is sound enough, it's happened to me and a phew others i've sorted out! hope this helps!!

by andyrew322

Windows 98 SE has a shut down issue- I experienced the same thing- I installed the patch from technet-problem solved : - ) The other suggestions are good when the patch from Microsoft does not work. Good Luck

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