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1 Mailbox emails sent to multiple users

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by llreil

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We are using Exchange 2000 with Outlook 2000 as the mail client. What I want to do is set up a mailbox technical support that users would use to send problems. I would like those emails be automatically received by multiple users through their ownemail client. Can someone please let me know if this can be done is so how to set it up.

Thanks

5 replies

by sgt_shultz

Would it work for you to set up a rule (Tools/Rules Wizard) in the support mailbox, that automatically forwarded the support request to the multiple users? You would set it up by entering each users email address. What email client they used will not figure into the picture at all...

by mmartinez108

Create a Distribution List in Exchange 2000. Call the DL something like Helpdesk or something like that. Have the users send emails to a mailbox enabled Distribution list. In that DL you will put all the techs that are suppose to receive those emails. I hope that this helps

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