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Accessing Other Users Inbox folders

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by sonja-pfitz

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We are currently running Outlook 2000 and have a number of delegates attached to other users folders.

We notice that when delegates access another users Inbox folder it does not show any sub-folders that the users has created under the Master Inbox folder.

How can the delegate see these sub-folders in the Inbox? This is especially frustrating for our CEO's P.A. who has to move mail from the master inbox to other sub-folders underneath. We do not want to breach our network security by giving her his network password.

Thank you for your help

Regards
Sonja
Melbourne Australia

1 reply

by dklippert

From the forums:

"You can only open the default folders with Open other Users folders. For sub folders you will need to grant Reviewers role to these users at the root mailbox level (right click the root folder choose Properties and then Permissions). You will then need to grant a Permission level on these sub folders the same way > right click > Properties > Permissions.

The other users are then required to add your mailbox to their profile by going to Tools > Services > Microsoft Exchange Server > Properties > Advanced > Add. Once done your Mailbox will appear in their Folder List."

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