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Acrobat Reader downloads corrupt

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9 replies

by rpb

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Lately, every time I try to download Acrobat Reader... and it doesn't matter which web site I try, what machine and OS, or which version of the reader... at the end of the download I get a message that says the downloaded file is corrupt and to try again later. I am assuming the problem is with the Adobe Download Manager, but uninstalling it and starting over hasn't helped, and I can't find a way to download the reader without it. Has anyone else run into this? And how did you solve it, if you did? Thanks

9 replies

by gary56789

The following link to Adobe should help. It also includes information to download utilities which can help.

My suggestion would be to uninstall the Adobe Acrobat Reader first, then delete any Adobe directory left in Program Files and edit the Registry to remove any occurances of Adobe, then try to download the program again.

by rpb

Poster rated this answer. Sorry, but I have been through everything at the adobe site to no avail and I had have already tried the full clean-up. I never get to the point of a corrupt cabinet file message... the message is in a window generated by the Adobe Download Manager as oon as the download completes, so I do not get a chance to try and do the install.

by hal 9000

If you are downloading from the same place through the same Modem/ISP it is possible that there is a sufficient amount of noise on the line that is introducing errors into the download or another thing that could be happening is that because of the size the file is being truncated by your browser in the download.

This would come about through the security settings of the browser and if every computer that you are using has the same security on it that would also explain why you are getting this error.

If it is the first option you'll need to look at your Modem/Router to make sure that it's still working properly and if it is then try your ISP for a fix about the noise.

If it's the second option you'll need to alter the security settings so you can download the file uninterrupted and without error messages being inserted into the download.

To test this one out go to

clcomputernetworkingsolutions.net

at the very bottom of the front page is a download for Adobe Acrobat 7 which I know works there is a hyperlink to a file stored on that server in that web site with the file in it, if you can not download properly from that site you'll need to have a good look at what you are using to get the download and the possibility of a problem with the Modem/Router where you are attempting to perform the download from.

Col

by hal 9000

I should have added that file is an .exe file and not a zipped file so you'll need to have a decent speed download rate as it is about 21 MEG in size.

by hal 9000

You'll also need to lower your security settings so that you can actually download this file as with a lot of the newer versions of Windows if the security is set to the default level it will prevent you from downloading .exe files.

by rpb

Poster rated this answer.
Thanks very much! I was able to download the file and install the Reader from the site you sent me.

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