Software

Ask something
Discussion Locked

Acrobat Reader Prints Squares not Text

0 helpful
3 replies

by brian 1 view

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

What causes the squares?
How do I fix it?

Here are the details.

All affected machines run Win2000 and the Win2000 version of Acrobat 5.

The layout is fine but instead of printing all of the characters it prints squares in place of the text.

The document looks fine on the screen but prints incorrectly.

I have had this happen when printing to an HP Postscript Laser Printer and also to an HP 832c.

I have had this happen on more than one computer.

In the past I have triedre-installing Acrobat but that didn't help.

This last case was when printing a PDF of an Excel file. I created the PDF by printing to the PDF Printer installed by (Acrobat version 4).

The Excel file only used the Ariel font. It looked fine on the screen and then printed about half the page correctly before starting in with the squares.

3 replies

by ann777

Sqares on a page are usually indicative of printer memory issues.

The excel PDF that you tried to print. How many pages was it? What happens if you reduce the print size to half of the current entire document? Try printing 25% of the entire job if 50% fails too. You just may not have enough memory to hold the entire job in the printer's memory. At which point the recommended fix is to add memory to the printer(s).

If this problem is inconsistent, it works one day and then not the next time... then again, power off the printer, power it back on, and try again. It may be that a recent previous job has not entirely flushed out of the printer buffer before your job starts.

by brian

I tried printing directly to the printer instead of spooling the job. It worked allthough it tied up my computer for a few minutes. Thanks, for the help.

This discussion is closed to new replies.