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Adobe Standard 8 wont let user highlight

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3 replies

by mibarra 1 view

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Using the highlight tool. Not sure as to why.. but it used to work for her. Can anyone suggest anything?

3 replies

by shasca

I can suggest that you give us a little more info about the system, and the problem. What have you tried? Did you try a repair? Is thei user trying to use the highlighter in a different set steps?

I dealt with alot of Adobe issues, but this one to me is a little unclear with what you provided

by mibarra

I tried the usual, have the user get out and go back in. She doesnt want me to reset settings because she doesnt want to loose other settings that she might have set up. What repair should I try? reinstall? Usually you just click the high light tool click and highlight and thats what she did and its not working anymore.

What else would you like to know? Thats basically what is happening... thank you for your response.

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