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Alignment out

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When I try to print email using my office pc, the email printed out with either blank page or the alignment out.

I have checked the printer setting, and it seems alright. I did a print test page, and it came out alright.
No problem printing fromother application.

Any idea?

4 replies

by danpiers

The idea that you can print a test page indicates that your printer is working fine. That you can print from another application with no problems, indicates that your printer driver, printer port and printer cable are all working fine.
That leaves your e-mail application as the potential problem. Many e-mail applications have a supplemental printer driver that adds
(or overlays) extra features to your standard Windows printer driver. Check the printer setup under your e-mail application and compare it to the standard printer setup in other apps. If it is different, maybe a setting could be messed up. This might be easy to fix. If need be, you may have to re-install the e-mail application to eliminate the problem. But be careful to save any stored e-mails and e-mail address books you have before erasing anything!

by cshanyee

I've checked the printer setup under email application with the standard printer setup, and it seems alright. I even downloaded the latest update of Outlook Express and upgrade my current version. But the problem still persists.

by cshanyee

Every time when I try to print, the alignment will always out. Left hand corner doesn't seem to display the full text. Example: From: will become rom:
May I know, is there any way to solve this problem without reinstall Outlook Express.

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