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AOL freezes internet access

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by capri

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I have to troubleshoot an internet connection use on a pc in which AOL is used. When the owner goes online the first time all is OK but when she exits AOL and attempts to go online again, she has to reboot computer before she is able to use the internet. Any suggestions?

2 replies

by p.j.hutchison

Remove AOL then you can use Internet properly.
AOL is pain, so a reboot is best option is sticking with AOL.

by capri

Thanks for the suggestion, however, removal of AOL is not an option for this user. If it were me personally, I'd remove it quickly. I'll know more, I guess, when I get a chance to actually see for myself what it is doing. Just thought someone might have some experience in that problem.

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