Software

Ask something
Question Locked

ArcSoft Photo studio 5.5

0 helpful
4 replies

by gmasicily

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
Purchased the software, received it, but could not find a product reg. no. It seems as if my situation is not an unusual one for this product. Contacted ArcSoft to no avail. Any thoughts on whether I can find the number in the actual prgm?

4 replies

by dedlbug

Just curious as to what ArcSoft support said. (Version 6 is out as well) I imagine that if you have a receipt or order number (any proof of purchase), that the support will help you. If not, I would move to another product.

by gmasicily

I've called support several times but always receive a recording on the phone & an auto reply on my pc. I purchased the software for my college-bound granddaughter through Academic Superstore w/ a large discount. They went to bat for me but the end result was the same. ArcSoft only responds through a 3rd party called "Softwrap" and their entire system is automated. I was just hoping that there might be a S/N somewhere in the software itself. Thanks for replying.....

by larryd4

Not to sound condescending but many times S/Ns are printed or are stickers on the actual CD sleeve in the box. I misadvertantly threw away a S/N that way once. I have even seen where they print the S/N on a piece of paper and then stick it in the sleeve with the CD. Its also sometimes printed or stickered on the inside front or back cover of the manual.

This discussion is closed to new replies.