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AutoCorrect in Word 2000 stops working

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6 replies

by red dragoon 1 view

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My client has Office 2000 Professional. She is using MS Word. She intentionally misspells some words to set them up in AutoCorrect. Then she opens a new document. The AutoCorrect feature works for awhile, but eventually it stops working. There are no error messages as far as I know. Her OS is XP Pro. Switching to Office XP is not an option.

6 replies

by bfilmfan

Does the client have all the service packs and hot fixes installed for Office 2000 Pro?

by red dragoon

Yes. Office is at SP3. There is one update for Word 2000, but it doesn't apply to this problem.

by whyjillwhy

Have you checked to make sure the autocorrect entries are still listed, or are they disappearing? This will narrow down whether the problem is with the file/file location or with the functioning of the feature itself.

by red dragoon

Apparently a bunch of people are having this problem, and it's a function of another app interfering.

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