Software

Ask something
Discussion Locked

bullets formats problem with outlook

0 helpful
5 replies

by waelnady1

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

i'm using Win 2003sp2 & Ex2003sp2 , Clients using outlook 2003 or 2007
it happens with outlook (2003-2007-..,but not with OWA)
when i sent a message .It reach the recipient ok .
but as soon as I press reply it change bullets formats to question marks or
any other strange character

if i sent
1. hi every body
it appears
? hi every body

5 replies

by charliespencer

'when i sent a message .It reach the recipient ok .
but as soon as I press reply..."

I'm confused. Are you sending a message with bullets to your client, or replying to a message from your client?

I notice you specified a '1.' as the original bullet. Outlook 2003 will only format a "dot" bullet, not numbers. This implies someone is using Word as their e-mail editor (Tools, Options, Mail Format). I suspect the original Word numeric bullets are being lost when the Reply is edited because the Reply is in either Rich Text or Plain Text format.

by waelnady1

thanks for your reply

No confuse about sending . I mean no I testing sending & receiving so I can see what output in the recipient
i will test this with some of my users . I hope it work so the mess be finished so thank you again
but if any other way to have more capabilities as it was before so user can take advantage of (spelling , grammars , ..)

by charliespencer

Outlook will check your spelling even if you don't use Word as your editor (Tools, Options, Spelling tab).

by waelnady1

for sure when clear this check box for allowing word editing Email , it remove a lot of capabilities (Spelling also included cause it remove the suggest replacement for misspelled words)from users when sending messages and users not satisfy about it specially they were work fine before
plz any idea...

by waelnady1

some users still have the same problem even after removing word from editing Emails.
also please if there is any way to enhance the current interface in ending Emails,cause users complains they have used to the old rich style interface

This discussion is closed to new replies.