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Can't open attachments in Outlook.

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by freekyfrac

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When I try to open an Office attachment in Outlook (.doc .xls etc..) I get the following message: "The system cannot find the file specified" If I save the file to the desktop and try to open I get " cannot find the file ex.doc or one of its components make sure path & name are correct and all required libraries are available" If I go to programs and open Word then go file open then direct it to the .doc on the desk top it opens fine.?. I have re-loaded Office 2000. Still no luck. Any suggestions?

3 replies

by sixfourtykilo

Try locating the user setting files set up for each application and delete them. Even if you reinstall Office, these files generally do not get overwritten. Word's user settings are kept in NORMAL.DOT, Excel's in [username].XLB (your username, logon name, whatever) and I'm not sure what powerpoint saves its settings as. You can search on it by using *.pp?

Hope this helps!
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