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cant read doc attachment in hotmail.com

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3 replies

by koko122333

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sending email to my xxx@hotmail.com with word attachment
1*sending from xxx@yahoo.com - i can download & open the attachment
2*sending from xxx@hotmail.com to xxx@hotmail.com - can dwnload & open the attachment
3*sending from oputlook 2003 (not outlook express) to xxx@hotmail.com - i canot download nor open the attachment. (in all cases it is the same doc)
appreciate very much your help

3 replies

by softcorp.us

Hello...

Hotmail does not allow download of files with certain extensions. I cannot explain the inconsistency (why your file can be downloaded sometimes but not other times).

Is your file one of the restricted types? Use the link below:

Hotmail restricted file types:
http://help.msn.com/EN_US/frameset_utf8.asp?H_VER=2.6&v4=&INI=HotmailPIMv10.ini&H_APP=MSN+Hotmail&SEARCHTERM=PIM_ReadMessage&S_TEXT=undefined&v1=http%3A//by1fd.bay1.hotmail.msn.com&v2=%3Fmsg%3DMSG1113845471.14%26start%3D2866946%26len%3D725508%26msgread%3D1%26imgsafe%3Dn%26curmbox%3DF000000001%26a%3D11bfe959c2833e14d286e3f9265b43f6&tmt=HotmailPIMv10

Did this solve your problem?

-----Steve Jackson

CEO/CSA
Software Corporation (Softcorp)
http://www.softcorp.us/probono
Advanced pro bono tools and utilities free for personal use

by softcorp.us

I noticed the pasted-in link does not work. Here's the list:

Files with the following extensions cannot be added as attachments to mail messages:

* .ade
* .adp
* .asp
* .bas
* .bat
* .chm
* .cmd
* .com
* .cpl
* .crt
* .exe
* .hlp
* .hta
* .inf
* .ins
* .isp
* .its
* .js
* .jse
* .lnk
* .mdb
* .mde
* .mdt
* .mdw
* .msc
* .msi
* .msp
* .mst
* .pcd
* .pif
* .reg
* .scr
* .sct
* .shb
* .shs
* .tmp
* .url
* .vb
* .vbe
* .vbs
* .vsd
* .vsmacros
* .vss
* .vst
* .vsw
* .ws
* .wsc
* .wsf
* .wsh

by fat chink

I am assuming that when you send from Outlook2003 to xxx@hotmail.com, you are then using a browser to login to the hotmail.com site and try to open the attachment. If this is a wrong assumption, then please correct me.

1. Check under Outlook's Options | Security

2. Try disabling any/all anti-virus scanning software you have (at least for outgoing emails)

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