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can't receive email from a specific user

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I'm using Exchange 5.5. Within my Server2003 network I have an XP user that can't receive email from one specific XP user. Everything looks fine and the users were able to send and receive until a couple of months ago.

3 replies

by alanb

Questions have to be asked to narrow down the search;
* Can the recipient receive email from other users?
* Can others in the same domain receive email from the same sender (same email)?
* Has the recipient (or admin) set up rules that may be filtering mail from this sender?
* Has anything else on the network been done (eg addition of spam filtering) that could affect message flow.
* are there any logs available to you that might indicate what is going on.
* Does the sender receive any sort of bounce-back, or error message.

Good Luck!
Alan

by alanb

Questions have to be asked to narrow down the search;
* Can the recipient receive email from other users?
* Can others in the same domain receive email from the same sender (same email)?
* Has the recipient (or admin) set up rules that may be filtering mail from this sender?
* Has anything else on the network been done (eg addition of spam filtering) that could affect message flow.
* are there any logs available to you that might indicate what is going on.
* Does the sender receive any sort of bounce-back, or error message.

Good Luck!
Alan

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