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Can't receive email

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2 replies

by tzutzasialbu

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Hi folks,

I got this problem with an employee(let's say user A) that can't receive email from another employee(user B). I use Exchange 2000 and Outlook 2000. The person can receive emails from any other user inside the organization but this one specific user(user B). Even if user B sends an email to an entire group, everybody else receives the email but user A

Any suggestions on where to start looking for the issue?

Any help would be appreciated.

2 replies

by p.j.hutchison

I would check for rules (eg moving mail to another folder other than Inbox) or Junk mail settings.
Also, when sending mail to user B from A, turn on Delivery receipts to make sure its getting delivered ok, if not then its a problem in Exchange.

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