The default template was saved to. To restore it you will need to delete it. The next time Word (and the default outlook editor) opens it will build a new one. When someone receives an email they reply in the same format recieved. If you are using 2007 it will be normal.dotm
1. Double click on My Computer.
2. Click on the Tools menu in the top menu bar.
3. Click on Folder Options...
4. Click on the View Tab
5. Click on the little button next to "Show hidden files and folders" (in the Advanced Settings box)
6. Click OK.
7. Double click on Local Disk (C:)
8. Double click on the Documents and Settings folder
9. Double click on the folder with your user name
10. Double click on Application Data. (That folder will be dimmed)
11. Double click on the Microsoft folder.
12. Double click on the Templates folder.
13. Right click on the Normal.dot file and delete it
14. Now you need to hide your hidden folders again
15. Click on the Tools menu in the top menu bar.
16. Click on Folder Options...
17. Click on the View tab.
18. Click on the little button next to "Do not show hidden files and folders" (in the Advanced Settings box)
19. Click on OK.
20. Close all the open windows and you are done!
That's it when you start Word again, you will have a new blank document - a new Normal.dot.
