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Computer freezes up

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by rtp2006

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Have a user with XP system decent specs 2GB RAM etc. Once a day it freezes at no particular moment and the user can't even get to Task Manager. Doesn't appear to be any driver issues and performance monitor doesn't show anything out of ordinary.

Any last minute suggestions before I just redo his XP OS installation?

3 replies

by cmiller5400

Make sure that everything is seated correctly (memory etc.) Make sure that the processor is not overclocked.

I would download the "Ultimate Boot CD" and run a few of the stress tests on it.

http://www.ultimatebootcd.com/

by clarkd038

Take a look at the event viewer to see if there are any errors in there. Usually the system tab would have the failure for this type of problem. But also look at the application tab, to see if it is an application that is failing right before the freeze.

Right click "my computer" and go to manage to look at the event viewer.

If the error seems to be the application i would suggest removing the app, and the registry keys that it has, and then reinstall the application.

If it is a system error, double click the error and select get more help online. It should bring you up with information on the problem.

let me know how it goes.

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