Software

Ask something
Question Locked

Constant refreshing

0 helpful
9 replies

by c.xgranados

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Ok,
I have an issue with a user here at work. Simple scenario. I go to www.adobe.com, try and click on download button (image). I don't get the finger to click but rather just the mouse and clicking does nothing.
I have to hit the refresh in IE and then it will work. This is just an example because it happens with the submit button on every website.
Things I have done: I have cleared cache, temp, history, cookies, set IE to all defaults, updated java, installed flash 9 from an installer, and even upgraded from IE6 to IE7. (issue persists)

Any ideas would be greatly appreciated.

Thank in advance.

9 replies

by bitsbytesandmore

Have you tried creating a new user account.

It might save you a lot of troubleshooting time to just create a new account for the user and if it works copy the data to the new account (after all, the programs are already installed).

by c.xgranados

Not that easy, I wish.
But the local Admin account on the PC works fine. Definately her something in her profile.
Creating a new one would mess with her system acceses...blah blah...
Thanks for the reply though.

by 1bn0

Recommended procedureto repair a corrupted profile.

http://support.microsoft.com/kb/811151

Doesn't always work for everything installed but works 9 out of 10 for me.

Copy the old profile manually first, and you can always put it back.

by captbilly1eye

try temporarily disabling the firewall, and if the issue persists, then one-by-one try disabling any spyware protection, anti-virus, and pop-up blockers (including the ones that are enabled by default with the Yahoo and Google Search bars).

by c.xgranados

Removed all toolbars, popup blockers, reinstalled antivirus and firewall disabled, and even start disabling add-ons... still doing it :(

Has to be IE, going to try Mozilla here in a few

by kenone

I know this is a cheat but I used to install Firefox and just change the desktop icon to the ie icon. Never had a user complain. Only did it with "problem" users.

by kenone

reset the MSIE to defaults . . .
Security tab - Internet to medium
Privacy tab to medium
Advanced tab Restore Defaults
On the Privacy tab click on advanced and make sure that you're Not over riding the automatic cookie policy

by c.xgranados

Ok,
After looking all over the net, installing sp3, reinstalling java, and rechecking addons and still not working...I did this...
Start>Run>CMD
regsvr32 /i urlmon
regsvr32 /i shdocvw
regsvr32 /i mshtml
regsvr32 /i Shell32 [For Windows XP]
regsvr32 oleaut32
regsvr32 actxprxy
regsvr32 jscript
regsvr32 vbscript
regsvr32 browseui.dll

Restart windows and then Internet Options>Advanced> Restore Defaults
In IE7 also RESET button below restore to defaults.

This fixed the problem and everything works.
Just passing along the answer to my issue.

Thank you everyone for your posts.

X

This discussion is closed to new replies.