Software
I'm using Office XP, when creating an email message, I click on the TO: tab and it doesn't show my contacts, (it's empty). But if go to my contacts folder my contacts are there. How do I get them to appear?
Thank You
by anthony m
How bizarre, is this a new contacts folder? if so you may need to check the properties for this folder, not having a copy of XP what owrks in 2000 & 98 is to show the folder list, right click on the contacts folder and select properties, there should be an 'Outlook Address Book' tab or something similar and see if the 'Show this folder as email address book' is ticked, if not tick it.
In the corporate installation Outlook is hooked into Exchange server and shows the Company or Global Addresslist first, select the drop list and check if your personal 'Contacts' folder is listed, if so click on this in the drop list and your contacts should appear.
If this is none of the above and it is a new installation, do the same check as the first section, if this is checked then it may be a hunt through the Microsoft KB or try www.freeanswers.com, easy to use search engine that interrogates the MS KB, and gives much better results.
Hope this helps
by bmohr
by bmohr
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