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Copy/Paste equals bitmap-Office 2000

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Application: Office 2000 Pro - SR1
Operating System: NT4 sp6
It happens with all applications that we try to cut and paste from.
For instance if you copy a portion of this question and then open Excel and paste you will only get a bitmap image. If Excel was open before the copy then it will paste ok. This happens with Word 2000.
I checked TechNet and did not find anything.

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by colemanp

When using "paste special" I only get the option of pasting a Bitmap if excel or word is not open first. If the application is open before I copy, then "paste special" gives me the option of Text or Bitmap.

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