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Corrupt Information Store MSX 5.5

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by erik.andersen

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Hi,
does anyone have an exchange system using Windows NT4 SP6, MS Exchange Server 5.5 SP2 using InoculateIT 4.53 and MSX agent to virus scan the store ?
We have 3 Servers which hold approximately 700 users each and occasionally the Store becomes corrupt. Microsoft say it's the InoculateIt software which is causing the corruption but we are not so sure. Any help would be appreciated.

thanks

Erik Andersen.

3 replies

by a.grogan

Generally speaking it is a bad idea to run file level virus checkers on any Exchange system - have you thought of moving to something like Group Shield which is pretty good.

by xena it warrior

Extending sympathy for your plight. Been there.
Sometimes Virus protections software causes more issues than it prevents. Nimda confirmed the need for protection of the server file system in addition to a mailbox scan agent but it is critical to filter scanning of Exchange files. Configure filters in the server install of InoculatIT to exclude the Ex databases, all Exchange log files and check point files.
Hope this helps.

by erik.andersen

yup, we already have done this, but we need to know how to exclude the drives form the files level scanning as we think that this is causing some corruption...If you know that there will be some points coming your way...

thanks Erik.

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