Discussion Locked

corruption on an individual mailbox

0 helpful
5 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
How do I check for corruption on an individual mailbox?

5 replies

by matt

In outlook there is a utility called scanpst.exe, you can do a search for it, and then it will ask for the .pst file, just point it to the mailbox in question and start the scanning process, depending on the file size this can take some time. It took approx. 2 hours on a 1.5GB email file that we had. Also this utility will sometime be able to fix the errors.

by estebandelatorre

BY SENDING A MAIL TO AND FROM THAT USER TO A TEST USER (A USER WITHOUT ANY PROBLEMS).
THEN CLOSE OUTLOOK ABD RESTART THE CLIENT.
IF YOU CAN READ THE INBOX AND OUTBOX MAIL SENT, THE CLIENT MAILBOX IS OK.
IF ONE OR BOTH DOESN'T APPEARS IN THE LIST,THE MAILBOX IS DAMAGED.

hOPE IT helps!!

This discussion is closed to new replies.