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Dell dimension 9150

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Can someone please help? PC cannot boot because of 'Keyboard Failure' and cannot enter 'Systen setup'?

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by mr.wiz

Make sure the current keyboard is attached correctly or at all. Unplug it and plug it back up (power off of course). If that doesn't work, try a new one.

by bizzo

Dell Dimension 9150 has USB slots on the front and the back, make sure that the keyboard/mouse are plugged into the ones at the back.

If this doesn't work, try a keyboard that you know works.

by rsoly777

I just had the same problem with my Dell Dimension 9150. I contacted Dell and was able to resolve the problem with this easy fix...as follows.

-Unplug the computer and disconnect all devices.

-Press and hold power button for 10 seconds to drain the capacitor to prevent electrical shock.

-Open computer case and locate the 3 pin jumper block (located next to the 4 SATA harddrive connection points on the motherboard). The jumper is blue and will be connected to two of the three pins on the motherboard.

-Remove the jumper block for a second (apparently this clears the memory?) then reconnect it back to it's original postion.

-Close it up and that should do it! The Dell tech guy said the memory was corrupted or looped and this procedure cleared it out.

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